We were in a bind, our AC shut off and wouldn't start. The company that owns the warranty wouldn't give us an appointment until Wednesday, mind you today is Saturday. So we called Custom Air Conditioning. From the get go, Patrick was pleasant, professional and kind on the phone. Understood our concerns and told us Jay was actually available for immediate response. In less than 30 mins of the call, Jay arrived. Jay was pleasant and smiling at 8am. 😊Seriously, I was taken back by how nice he was. Very professional, in 10 mins he diagnosed our issue and got to work. In less than an hour, he had completed the work and was outside monitoring the drain. It was raining which even made my heart skip but it didn't stop him from providing us with excellent service. We are so blessed!! We are definitely going to sign up to work with Custom Air Conditioning on an ongoing basis. They not only provided us with amazing service but their attitudes and personalities were the cherry on the ice cream. I would highly recommend working with Jay!! Thank you again, Jay.
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Great customer service! Jay and Eddie did an amazing job installing our new unit. Highly recommend custom air conditioning and Air quality!
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Pricing was fabulous much lower than other quotes I received, techs were more than professional and friendly. They answered every question I had and let me know everything that they were doing. I had one question they weren’t sure of and they had their owner call me, which he did within 10 minutes of my question. Very hands-on owner. When it was all said and done after 12 hours of work putting two completely new systems in, they didn’t scramble and head for the hills, they stuck around and they walked me around the new units and educated me on them. They did great work the units look flawless and all the brass pipes and electrical work shows great attention to detail. They cleaned up all their work areas and there’s no evidence that they were here.
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Jay Maceda and his crew were professional, knowledgeable, helpful and super nice. Jay is definitely an asset to your company. He won the the job after I received several estimates. I trusted him. Custom AC & Air Quality offered a good HVAC Product line at a very good price. I highly recommend Custom AC & Air.
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Drain line issues at our customers house , no problem we will take care of it in the Wesley chapel area
Performing a preventative maintenance on indoor outdoor unit also installing a clean comfort air purification
Changeout comfort maker for trane. 3 ton xr 16 seven oaks Wesley chapel fla
New train install in the Wesley Chapel area
Trane 2 ton heat pump change out finished product
Trane 2 ton. 16 seer vertical swap out finished product meadow pointe.
Trane double vert changeout furnace and heat pump meadow point
New install of a trane unit in the Wesley chapel Fl
Trane changeout 3 ton split system trane for a trane. Xr16 seven oaks Wesley chapel
Here in Meadow point today we’re installing a 4 ton furnace
Condenser almost done here at Wesley Chapel FL
Cutting all new wood for stand at Wesley chapel Fl
Change out Goodman 5 ton heat pump Wesley chapel Florida
